Weclome to Synerrex
Synerrex is a Philippine-based BPO provider specializing in providing high performance outsourced call-center services for leading US-mid market and Fortune 2000 clients. Founded in 2007, we have managed to position ourselves as one of the fastest growing and most successful offshore contact centers in the Philippines. Our company employs a highly educated and skilled workforce of college and university graduates which possesses on average more than 2 years of call center work experience and that have handled calls for some of the world's biggest brands in the technology, telecommunications, financial services, healthcare and travel industries. The lower cost of our overseas operation allows us to provide high quality services achieved through highly skilled and trained agents at substantially lower cost than US-based call centers can provide.
What differentiates us?
The Philippines, as one of the world's top two offshore call center destinations is home to more than 500 call center service providers to choose from. What clearly and unmistakably differentiates us in the eyes of our clients and employees from any other company is the following:
Talent
We pride ourselves of employing only the highest caliber, English-speaking college and university graduates for all of our positions in our contact center, starting from the receptionist all the way to the top management.
Technology
Our state-of-the-art technology platform provides the full-suite of call center services, including in-and outbound customer interaction, email and chat support as well as other back office related services.
Clients
Our clients define our business and who we are as well as provide the essence of our existence. We feel extremely fortune of having the opportunity to partner with some of the most reputable brands across various industry verticals. Their trust and continued business is our biggest reference.
How we can help improve your business?
Synerrex is a leading provider of high performance customer interaction, acquisition and retention services. By utilizing our company our clients can focus on their core business without running the risk of compromising the high level of service and professionalism demanded by their clients. To achieve this, we have not only heavily invested in the latest technology and acquired the very best of talent that the Philippines has to offer, but also and more importantly, incorporated the industry's best practices which are being enforced by a highly experience, "onsite" US call center management team. In a nutshell, at Synerrex we run your business as you would run it giving you peace of mind and your business significantly enhanced completive edge.
Synerrex at a glance
• Highly experienced, US call center management (on-& off site)
• Highly educated, skilled and experienced call center agents
• State-of-art center with world class IT & telco infrastructure
• Highly competitive rates (60-70% cost savings vs. US & UK)